Terms & Conditions
1. General Information
These Terms and Conditions apply to all bookings and attendance at Wimbledon School Holiday Club. By enrolling your child, you agree to these terms.
2. Bookings & Payments
- Places are subject to availability and must be booked in advance.
- Full payment must be made at the time of booking (unless otherwise agreed).
- To be eligible for the ‘Sibling Discount’, ensure that children are booked at the same time. The discount will not be applied retrospectively,
- Booked sessions are non-refundable (this includes sessions missed due to illness or a change of plans); please notify WSHC in the case of exceptional circumstances.
- Late bookings may be accepted, subject to availability.
- We do not currently accept tax-free childcare and childcare vouchers.
3. Attendance & Punctuality
- Parents/carers must drop off and collect children at the agreed times.
- Late pick-ups may result in additional charges.
- Only authorised individuals (listed on the registration form) may collect children.
4. Health & Safety
- Parents must inform us of any medical conditions, allergies, or additional needs before attendance.
- In case of illness, children should not attend until they are fully recovered. A child with vomiting and / or diarrhoea should not attend until they have had 48 hours clear of symptoms.
- If a child becomes unwell during the session, parents will be contacted for collection.
- First aid will be administered by trained staff, if required.
5. Behaviour & Conduct
- All children are expected to follow club rules and respect staff and peers.
- We promote a positive and inclusive environment; bullying or disruptive behaviour will not be tolerated.
- If a child is unable to follow our club rules, we may ask parents to withdraw them from the club.
6. Special Educational Needs & Disabilities (SEND)
- We aim to accommodate children with SEND and provide necessary support.
- Parents are encouraged to discuss their child’s specific needs with us before booking.
7. Cancellation & Refund Policy
- Booked sessions are non-refundable, unless there are exceptional circumstances.
- In the rare event of club closure (e.g., due to unforeseen circumstances), a credit or refund will be offered.
8. Personal Belongings
- We are not responsible for lost, stolen, or damaged items.
- Children should not bring valuables, including mobile phones or electronic devices.
9. Data Protection & Privacy
- We comply with data protection laws and ensure that personal information is stored securely.
- Information will only be used for club administration and will not be shared without consent.
10. Photography, Marketing and the Internet
- We may use images of children attending our club in future marketing. If you do not wish your child to appear in future marketing materials, please inform us.
11. Emergency Procedures
- In the event of an emergency, parents will be contacted immediately.
- If necessary, emergency medical treatment will be sought.
12. Contact Information
For any questions, please contact us at:
📧 wimbledonschoolholidayclub@gmail.com
By booking a place at Wimbledon School Holiday Club, you confirm that you have read, understood, and agree to these Terms and Conditions.